Meet Our Team

Lori Alexandrovich

Treatment Coordinator

Lori has worked in the dental field since 1991.  She has been a part of this office for over 20 years as a licensed orthodontic assistant, Professional Relations Coordinator, and Treatment Coordinator.  She earned her Dental Assisting Certification from Springfield Technical Community College.

Lori is the liaison between our practice, the patients, and the referring offices. She is responsible for the smooth transition of new patients into our practice by her commitment to clearly presenting the treatment plan options, providing cost estimates, arranging payment plans, and researching insurance coverage for the patients. Lori works closely with the doctor and she will establish a relationship with the patient/parents to ensure they are well informed and their treatment runs smoothly. Lori also executes the marketing activities of our practice for example contests, events and sponsorships.

Lori loves the upbeat atmosphere at this office that keeps treatment fun for our patients as we create their Rockin’ Smiles!

Lori lives in Ware with her husband, Jason. They have 3 grown daughters (Tasha, AlyssaBeth, & Amanda) and 3 grandchildren (Emylia, Grayson & Ava). When she is not working she is spending time with her family and 3 kitties! Lori loves decorating, antiquing, shopping and being by the water.

Erin Warner Coleman

Scheduling Coordinator

You’ll see Erin’s smiling face almost any time you interact with our front office team. She schedules appointments, answers the phones and makes sure appointments flow smoothly.

 

Erin loves watching our patients’ self-confidence increase as their smiles change. She joined our practice in January 2009.

This mom of a son and daughter loves Boston sports teams, especially the Bruins.

Sherri Machado

Office Manager/Financial Coordinator

Sherri has been working in the dental field for almost 12 years and has found her forever home at Sturbridge Orthodontics!

Sherri most enjoys helping people with their financial concerns, the fast paced environment and the fun, upbeat atmosphere! The best part is watching the kids grow and gain confidence with their beautiful smiles. When the Invisalign or braces are removed for the grand finale, their faces are priceless.

Sherri is married with 3 beautiful kids, her family travels to the beautiful beaches of Puerto Rico yearly and spends most summers swimming at the lake. Sherri has been a horseback rider her whole life and also enjoys hiking and skiing whenever she has the chance.

Kristen St. Germain

Lead Dental Assistant

Kristen has been working in the dental field for 7 years. Her favorite part of working in orthodontics is getting to know her patients and watching them grow while we give them a new, beautiful smile.

She has been married to husband, Ryan, for 6 years and they have two very spoiled doggies and a cat.

Amy Spallone

Dental Assistant

Amy graduated from Springfield  Community College in 1996 and has been working as an assistant ever since. Her favorite part of working in the orthodontic office is being part of an awesome team, where they work together to build beautiful smiles. To help improve self-esteem in so many young people really makes a difference. Amy also loves keeping up with the latest technology in the field.

Amy is married with 2 sons and a step-daughter